MY J:COM 11.9.0

J:COM Portal App is a convenient app exclusively for J:COM subscribers, offering a variety of useful features such as remote scheduling and viewing of TV programs, searching program information, support for troubleshooting, confirming procedures and fees, and utilizing member benefits like gifts and coupons. With over 1 million downloads, this app has become increasingly popular among users.

Main Features:

• TV Program Information:
• • Remote recording functionality for scheduling recordings while on the go
  • Ability to watch TV programs from anywhere, whether at home or outside
  • Switch between list and table format for program guide
  • Filter programs by genre or broadcast date and time
  • Search programs using keywords such as performer names or program titles
  • Recommended program information and on-demand content suggested by J:COM
  • Pro baseball calendar feature
• Power Service Information:
• • Graphs to check electricity usage and fees (monthly/daily/hourly)
  • Display of cost savings after switching to J:COM compared to local power companies
• Mobile Service Information:
• • Check data usage, contract plans, and device costs
  • Purchase additional data and perform various procedures
• Support:
• • Troubleshooting support for resolving issues
  • Tutorial function to assist with immediate utilization after J:COM subscription
  • Guidance and chat support for app usage
• My Page:
• • Various procedures such as moving arrangements and payment method changes
  • Confirmation of contract details and billing amounts
  • Request changes or additions to various services
  • Check and modify scheduled visits
• Internet Speed Diagnosis:
• • Functionality to diagnose your home's internet speed
• Lifestyle:
• • Participation in J:COM's events and ability to apply for and receive notifications on gifts
  • Exclusive discounts for J:COM members through free coupon functionality
  • Garbage day calendar and forgetfulness alarm functionality
  • Local event information and evacuation center information
  • Notifications from local authorities regarding safety and security information
  • Video content of lectures by Satomi Mitarai, who provides words of comfort for the soul and Dharma talks
• Other Features:
• • Launcher functionality for various apps provided by J:COM

Please note:

• To use this app, a J:COM Personal ID (free registration) is required.
• This app is not available for customers in the Oita Cable Telecom and Yokohama Cable Vision (YCV) areas.
• Availability may vary depending on your area of residence and service or plan contract.
• J:COM LINK users need to install a separate app for remote recording and viewing.
• MY J:COM App requirements: Android Ver 5.0 or above.
• Older devices, even meeting the recommended OS, may not provide a comfortable user experience.
• Includes features under development.
• Data communication charges are the responsibility of the customer.
• For devices without telephone functions, some features may not be available.
• For more details about this app, please visit: https://www2.myjcom.jp/special/app/myjcom/